Our Guarantee
Our guarantee is simple.
We want you to be completely happy and perfectly satisfied with your SAFETON product, and that is why we offer a 60-day money back guarantee from the date you ordered your product(s).
Now don't get me wrong, we'd love to know why you didn't like it, but only if you are willing to tell us.
Otherwise, it's a 100% satisfaction guaranteed return.
No questions asked.
Here's how it works:
Contact our customer service team by emailing support@safeton.com.
We will provide you with a RMA number (Return Merchandise Authorization number), and we will also provide you the return address to ship the product back to us. We really make it simple and as easy as possible.
Return the product as soon a you have your RMA number. We must receive the product within 14 days of the RMA being issued.
It is your responsibility to pay the return postage.
The charges (excluding the original shipping and handling fees) are fully refundable.
We offer our money back guarantee on your most recent order, whether it is a single order or an Auto-Order.
It usually takes a week to process your package.
Another 7 business days (excluding holidays and weekends) for a bank (debit card) or credit card company to refund to your card or bank account (debit card).
